http://www.startups.co.uk/knowing-your-customer Knowing your customer is a fundamental rule, whether your small business is selling products, services or ideas. Using the articles below, learn about the importance of identifying your target market and how to go about buying data lists and storing customer records. en-gb http://blogs.law.harvard.edu/tech/rss 20 How to use the Christmas season to encourage customer loyalty http://www.startups.co.uk/10-customer-service-tips-to-boost-business-this-christmas.html http://www.startups.co.uk/10-customer-service-tips-to-boost-business-this-christmas.html Thu, 15 Nov 2012 14:07:30 GMT Business Handling difficult customers can make or break your business. This guide will give you all the tools you need to handle the most aggressive complainants... http://www.startups.co.uk/how-to-deal-with-angry-customers.html http://www.startups.co.uk/how-to-deal-with-angry-customers.html Tue, 21 Jun 2011 12:06:25 GMT Business The benefits of the personal touch http://www.startups.co.uk/keeping-customer-records.html http://www.startups.co.uk/keeping-customer-records.html Fri, 24 Aug 2007 11:44:17 GMT Business Because knowledge is power http://www.startups.co.uk/buying-data-lists.html http://www.startups.co.uk/buying-data-lists.html Fri, 24 Aug 2007 11:43:17 GMT Business Why you need to know who you're selling to http://www.startups.co.uk/who-is-your-target-customer.html http://www.startups.co.uk/who-is-your-target-customer.html Fri, 24 Aug 2007 11:41:39 GMT Business