Thought this might be of interest to some of you. Read these two articles a few weeks ago on the fpb website - pretty useful in helping you to reduce late payments to your business. Also advises on legal issues etc which I found helpful.

http://www.fpb.org/hottips/230/Credit_control_top_tips__part_1_:_Preventing_late_payment.htm

http://www.fpb.org/hottips/238/Credit_control_top_tips__part_2_:_Debt_recovery.htm