NOTE: all names have been removed to protect the guilty!

The following is an account of an investigation that I carried out concerning an employee who was dismissed for gross misconduct and arrested by the police.

I am a Loss Prevention Investigator and have been engaged to investigate fraud and thefts throughout the company. I am currently investigating an allegation that a Sales Assistant, [forename surname removed] had been performing illicit refunds with the intention to deceive the company. In addition, she subsequently removed the money gained from the till for her own purposes.

[Forename Surname removed] has a unique Till Access Number (TAN) ***** that is used in accessing the tills. Only [forename surname removed] has the password that accesses her TAN. When the tills are accessed for a refund or any other transaction by [forename surname removed] using her TAN, her TAN is printed on the receipt.

A refund report detailing all refunds performed by [forename surname removed] was obtained since May 2005 to date. I also obtained the Refund Schedule for the days dated * June 2005, * June 2005 and * June 2005.

Additionally, I obtained screen prints of suspect transactions performed by [forename surname removed] as follows attached them to the refund report,

* June 2005, at **:** hours on Till 2, Transaction *****,Medal of Honour European Assault PS2, valued at £34.99.
* June 2005, at **:** hours on Till 2, Transaction *****, Juiced PS2, valued at £29.99.
*June 2005, at **:** hours on Till 2, Transaction *****, Batman Begins PS2 & WWE Wrestlemania 21 XBOX, valued at £34.99 & £32.99.
* June 2005 at **:** hours on Till 2, Transaction *****, TY Tasmanian Tiger 2 PS2, valued at £19.99. Total value of these transactions is £152.95.

I interrogated the till system and discovered that the original receipt numbers entered by [forename surname removed] into the Refund Schedule did not exist on the system for this store.

On the ** June 2005, I attended the store accompanied by my colleague and interviewed [forename surname removed]. The interview was recorded in the form of original contemporaneous Notes and the notes were signed by [forename surname removed] as true and accurate. During the course of this interview, [forename surname removed] admitted performing illicit refunds and taking the money from the till.

The police were called and they attended the store. I relayed to them the facts in the presence and hearing of [forename surname removed] whereupon she was arrested and cautioned.
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SALGADO INVESTIGATIONS
Investigators & Process Servers
http://www.salgadoinvestigations.com
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