How much does it cost?
Opinions vary as to the most expensive running costs in care franchising. Some franchisees maintain their day to day administration is the most expensive in terms of advertising, telephone calls and so forth.
In any case, the office itself tends to be a reasonable cost since you don't need a high street location. All you really need is somewhere with easy access and car parking that is near to your main clients.
It is staff and the training of staff that is likely to be your biggest expenditure - largely because it is an essential one. All carers must have first aid, moving and handling and - where applicable - food handling training.
Some of this can be done in house if you are properly trained. But it can prove expensive if done externally. Additionally, in accordance with the Care Standards Act all healthcare workers will have to train to NVQ level 2 by 2005. You will need to start putting this into place immediately and it will obviously cost you.
On the plus side, staff are more likely to be loyal if they feel they are getting something out of it and if you use it as an incentive, rather than offering it immediately, it will be money well spent when they stay with you after.