Around 70% of shoppers will regularly buy online
Half of firms say 24hrs without IT could jeopardise survival
New survey shows small firms are worried but not taking action
Firms urged to make the most of online presence
Firms are being urged to choose their web designers carefully
Online merchants are becoming more aware of how to deal with fraud
Online retailers enjoying increasing turnover
Many small firms planning investment in mobile technology
VoIP offers small firms an alternative to landline calls
'Creaking technology' fails to cope with surge
