The call centre

Richard Woods asks if it’s your secret weapon on the rocky road to success
Recent comment by watsonrodriguez - "British callers who insult call-operators in India are making them sick with their behaviour, for a survey has found that the people working in call centres are plagued by heart attacks, ulcers and insomnia.
bali luxury" [read]
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Brand appeal

Sara Rizk on why Google deserves its place at the top of the ‘superbrands’ poll
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Connected youth

A few weeks ago, social networking giant Bebo sold for $850m. There’s often speculation about the actual value of internet success stories with such hefty price tags – especially sites which don’t actually sell anything tangible. But what is it about sites such as Bebo and YouTube that make the likes of Time Warner and Google want to throw millions of pounds at them?

Well, it’s quite a simple answe...

Recent comment by Web design Leeds Lad - "Networking will always be popular, I think we will see sites develop and also new sites targeting a wider variety of demographics - sagaspace anyone?" [read]
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Getting your branding right

Eric McCashey, senior creative solutions marketing manager at Adobe Systems explains the importance of making the right branding decisions.
Recent comment by Bucksaver - "Good point, and speaking of startups it's now cheaper than ever to expose your brand image to A LOT of people very cheaply via online marketing. There are networks where you can expose your brand to a..." [read]
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Search Marketing

Nigel Leggatt, adCentre marketing manager at Microsoft, explains why an online presence isn't enough without the traffic
Recent comment by Print_Republic - "I agree sally09 lots of companies choose to give it ago themselves they loose lots of money and then never try again and come to the conclusion that it doesn't work. You definitely need a specialist." [read]
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Why small businesses should blog

I recently read an article titled "Smaller firms afraid to take plunge with blogs". Given my experiences with blogging, this got me thinking about the effects of blogging and how I’ve seen small businesses benefit from it.

According to research of 2000 UK SME's by Fasthosts, nearly half of SME firms understand the business benefits of corporate blogs but only 3% have plans to start one. Madness.

It...

Recent comment by hayfj - "I agree with Amanda, regular blogging can help, and a good search using http://blogsearch.google.com can help you identify niche sites on which to blog.

Google's blogsearch can also help you to ident..." [read]
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Mail attraction

The saying that the old way is the best way rings true in many areas of business, but none more so than in marketing, where obstinate PAs and spam filters thwart all but the most stubborn attempts to contact prospective clients – meaning that direct mail can be one of the best bets when trying to get a client’s attention.

Tim Rivett explains the top ten benefits of one of the oldest ways to get in ...

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The 'green' light for your business

Kim Stoddart on avoiding the green business bandwagon
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Web 2.0 dangers!

Many of Britain's businesses are hopelessy unaware of what is being said about their company products and services online. Yet the dangers of remaining in the dark are all so clear. 

In the Web 2.0 era, negative digital publicity on social networking sites, news forums, user groups and blogs can have a greater ability to disseminate across a wider audience and sink a company’s reputation. 

The resu...

Recent comment by Jess - "It is easy to say, but it is not that easy to control. Of course, the best thing is not to do anything, that can damage the reputation, but sometimes it is impossible to produce 100000 Land Rovers and..." [read]
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The wonderful world of blogging

Oh, how delightfully and inextricably New Media we all are. This is, ladies and gentlemen, a blog on blogging. Surely a sign of the times if ever there was one? Worry ye not, though – this isn’t simply some sort of post ironic exercise in meta-discussion. No, there is a straightforward question behind all this, namely: Can blogging drive your sales?

The world of marketing is certainly changing, an...

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The call centre

Richard Woods asks if it’s your secret weapon on the rocky road to success

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My favourite mobile apps

Warren Bennett, co-founder of A Suit That Fits.com, on the tools he uses to do business on the move

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A look at my best bits!

Matt Thomas signs off from Startups with a look at some of the entrepreneurs and businesses covered over the past few years

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