“Hello?” (distractedly)
“Hello, is that Joe Bloggs?” (friendly and enthusiastic)
“Speaking.” (warily)
“Hi, Mr Bloggs,” (even more friendly) “I’m calling from Office Supplies Ltd, I was wondering…”
“Not interested thanks.” (firmly)
“But Mr Bloggs…” (friendliness verging on hysteria)
Dial tone.
Ah cold-calling. About as popular as flu. And yet as prevalent as the common cold. But why? When was the ...