danyboy started this topic @ 12:20 on 19/06/2006
Hi Folks
I'm Just wondering what do people think about Cold Calls coming from call centres in India or other asian countries or just to put it in a proper way from Offshore Locations.
I'm looking for honest feed back from people in the UK and the type of people that i'm talking about is the B2B Markets Business to Business.
What do business owners or prospects like people in positions like Managers,Directors,Partners feel or think about people calling in and trying to sell something.
I would also like to know what type of approach will be encouraged and what type of approach is frustrating, annoying and is not accepted as we need to keep in mind at the end of the day even the telemarketer's have their job to do and earn a living.
Regards
Daniel Joseph.
RE: B2B Cold Calling from OffShore Locations
chrisyates | 22/06/2006 07:02 PM
I think cold calling from offshore locations such as india is terrible! As a telemarketer myself I always give people a chance when they call and listen to what they say. I have had 2 calls from india today selling mobiles that were poor. They use voip lines so its free but the quality is crap, they constanly call you sir and give themselves a fake name like 'Johnathan' when you know its not true. Basically I hate it.
Things that are encouraging may be callers that always tell you where they are calling from and their name straight away, I hate callers that just ask for the bill payer of the phone line or can I speak to the Manager!
Be short, sweet and tell them you'll be very brief, 'this is what we do', 'are you intrested' approach is what I like. Depends on what your selling or calling for though. Callers should always have a good understanding of what they are selling or doing, not just ploughing through a script they dont even understand without even taking a breath!
If you looking for good quality telemarketing at very reasonable prices, from the UK just give me an email at chrisyates3@hotmail.com
RE: B2B Cold Calling from OffShore Locations
x7.com | 23/06/2006 12:52 PM
The thing that offends me the most is when I feel be-littled because the operative has not got a good control of the English language and we cannot understand each other.
RE: RE: B2B Cold Calling from OffShore Locations
pyranetuk | 26/06/2006 11:14 PM
I also find these calls very frustrating. Telesales from UK callers are bad enough but offshore cold calling really gets to me. As i know they probably have no knowledge of what they are selling.
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RE: B2B Cold Calling from OffShore Locations
danyboy | 28/06/2006 03:05 PM
Hi
I would personally like to thank all who have raised your opinions and i'm looking at more people giving me a feed back....
Regards
Daniel Joseph
