At Ansaback, we understand how important every phone call is to your business. Every call could be a potential customer, an order or an important message. We know how important it is to the success of your business that you provide a 'live' interface to your customers. Not just 9 to 5, but 24 hours, 7 days a week if necessary. That's why we've developed a range of cost-effective 'live' inbound telephone support services.

  • Service/Order lines to take full orders, customer details, brochure request & dispatch.
  • Advertising & mailing campaign response.
  • Information Request Lines.
  • 24-hour customer service line without the need for 24-hour staff and office overheads.
  • Overflow call handling, taking calls while your staff are busy on calls.
  • Emergency Call Out / Fault Reporting.
  • Fulfilment.


Ansaback becomes a satellite of your organisation, providing seamless telephone services, with all calls answered in your company name, by operators fully conversant with relevant aspects of your business.

Whatever your requirements, we have operators ready to take your calls 24 hours a day, 7 days a week, 365 days a year.

For more information or should you wish to discuss how Ansaback can help improve customer contact for your business please contact Neil Carrington at ncarrington@ansaback.co.uk