To be a successful manager, it's essential to be able to deal effectively with people. But this doesn't come naturally to us all; fortunately, 'people skills' can be learnt. This book sets out six core practices that can make you a more successful and efficient boss. The authors have 50 years of experience between them, helping companies resolve 'people problems' that arise and have selected the best techniques that will benefit managers in the workplace.
ISBN: 978 1 85458 459 5
Published: 19th January 2009
Authors: Stephen E. Kohn & Vincent D. O'Connell